TERMS & CONDITIONS

Mco99 Terms and Conditions – Complete Platform Usage Guide

This document sets out the rules and responsibilities that all mco99 members must understand and comply with. Please read carefully before registering or using any of our services.

Updated: 1 January 2026
English
Applicable to All Members

Key Highlights of mco99 Terms

A summary of the key sections you need to know before reading the full document below.

Member Eligibility

Registration is open to individuals aged 18 and above only. Each individual is permitted one account only. Registration details must be accurate and complete to facilitate the identity verification (KYC) process.

Deposit & Withdrawal

Minimum deposit of RM10 via FPX, e-wallet, or USDT. Withdrawals are processed within 15–30 minutes for e-wallets and 1–3 hours for bank transfers, subject to completed KYC verification.

Bonus & Promotion Terms

All bonuses are subject to wagering (rollover) requirements clearly stated in each promotion. Bonus abuse or the use of multiple accounts will result in bonus cancellation and further action.

Account Security

Members are fully responsible for the security of their own passwords and accounts. Enable two-factor authentication (2FA) for an added layer of protection. MCO99 will never ask for your password through any channel.

Responsible Gaming

MCO99 provides self-control tools including deposit limits, session time reminders, and temporary self-exclusion options. Members are encouraged to use these features to maintain a healthy and controlled gaming experience.

Account Termination

MCO99 reserves the right to suspend or terminate accounts that violate these terms, including cases of fraud, money laundering, or system abuse. Valid balances in accounts terminated for non-fraudulent reasons will be returned.

Last updated: 1 January 2026

By registering or using any part of the mco99 platform, you are deemed to have read, understood, and agreed to all terms and conditions set out in this document. If you do not agree with any part, please discontinue use of the platform.

1

Acceptance of Terms

These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("Member" or "User") and mco99 ("Platform", "we", or "company"). This Agreement governs your use of all services, games, and features provided through the mco99.onl website and the mco99 mobile app.

By clicking the "Register" button, logging into your account, or using any of our services, you automatically agree to be bound by all provisions of this Agreement, including Privacy Policy and Responsible Gaming Policy which forms part of this document.

These terms are written in Bahasa Malaysia for the convenience of our members. In the event of any discrepancy in interpretation, the Bahasa Malaysia version shall prevail for members in Malaysia.
2

Eligibility & Registration

To register and use the mco99 platform, you must meet all of the following eligibility requirements:

  • Aged at least 18 years of age at the time of registration.
  • An individual acting on their own behalf, and not on behalf of any third party.
  • Not appearing on any list of individuals prohibited from using online gambling platforms under local laws.
  • Registering with accurate, current, and complete information — including your full name, date of birth, phone number, and a valid email address.
  • Never previously banned or removed from the mco99 platform.

MCO99 reserves the right to request identity verification at any time. The KYC (Know Your Customer) process may involve submitting documents such as a national ID, passport, or other supporting documents. Successful verification speeds up the withdrawal process and ensures the security of your account.

Each individual is only permitted to hold one account only. Multiple accounts registered by the same individual — regardless of different names, emails, or phone numbers — are strictly prohibited and may result in the closure of all associated accounts and forfeiture of all balances.
3

Member Account

Once registration is complete, you are fully responsible for your mco99 account. This includes:

  • Password confidentiality: Never share your password with anyone, including family members. MCO99 will never ask for your password via email, SMS, or live chat.
  • Device security: Always log out of your account when using a shared or public device.
  • Two-factor authentication (2FA): We encourage all members to enable 2FA via account settings for an additional layer of security.
  • Suspicious activity: Report any unauthorized access or transactions to the mco99 support team immediately.

MCO99 shall not be liable for any losses arising from unauthorized access to your account due to your own negligence in safeguarding your login credentials.

4

Deposit & Withdrawal

MCO99 supports multiple payment methods for the convenience of Malaysian members:

  • Deposit: FPX (all major Malaysian banks), Touch 'n Go eWallet, Boost, GrabPay, ShopeePay, Visa/Mastercard, and USDT (TRC20/ERC20). Minimum deposit is RM10.
  • Withdrawal: Local bank transfers and supported e-wallets. Minimum withdrawal is RM30. Daily withdrawal limits vary depending on account level and KYC status.
  • Processing time: E-wallets within 15–30 minutes; bank transfers within 1–3 hours; USDT within 30–60 minutes — subject to completed KYC verification.

Withdrawals will only be processed to the bank account or e-wallet registered under the same member's name. mco99 does not accept withdrawal requests to third-party accounts, in order to protect members' interests and comply with anti-money laundering regulations.

Any attempt to process a withdrawal before meeting the applicable bonus wagering requirements will result in the cancellation of that bonus. Cash balances unrelated to any bonus may be withdrawn at any time.
5

Bonus & Promotions

MCO99 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, and seasonal promotions. All bonuses are subject to the following conditions:

  • Each promotion has its own wagering (rollover) requirements, clearly stated on the Promotions.
  • Bonuses may only be claimed once per promotion unless otherwise stated.
  • Bonuses cannot be directly converted to cash without meeting the wagering requirements.
  • MCO99 reserves the right to modify, suspend, or cancel any promotion without prior notice.
  • Members found abusing the bonus system — including arbitrage, hedging, or opening multiple accounts — will forfeit all bonuses and may have their accounts suspended.

To ensure fairness for all members, MCO99 uses an advanced detection system to identify abnormal betting patterns. MCO99's decisions regarding bonus-related matters are final.

6

Game Rules

All games offered at mco99 — including slot games, live casino, sports betting, and table games — are conducted in accordance with the respective rules set by licensed game providers.

  • All game results are final once a round ends and has been confirmed by the system.
  • In the event of a technical disruption during a game round, mco99 will attempt to restore the original state based on server records. If restoration is not possible, the relevant bet will be refunded.
  • MCO99 reserves the right to void any bets placed as a result of technical errors, pricing mistakes, or clear system malfunctions.
  • For sports betting, MCO99 follows the rules of our partner sportsbook operators. Any disputes relating to sports results will be referred to a recognized sports data provider.
7

Prohibited Conduct

The following actions are strictly prohibited on the mco99 platform. Violation of any of these may result in account suspension or closure and forfeiture of balance:

  • Registering more than one account or using another person's account.
  • Providing false personal information or undermining the KYC process.
  • Using automation software, bots, scripts, or any unauthorized tools to play or place bets.
  • Exploiting technical loopholes or system errors to gain unfair advantages.
  • Engaging in any activity related to money laundering or financing of illegal activities.
  • Harassing, threatening, or behaving abusively toward other members or mco99 staff.
  • Sharing your account with another individual or allowing others to use your account.
8

Personal Data Protection

MCO99 takes seriously our responsibility to protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Data you share during registration and platform use is only used for platform operations, identity verification, payment processing, and service improvement.

We will not sell, transfer, or disclose your personal data to third parties without your consent, except where required by law or to fulfil contractual obligations with our service partners. Further details are available in the Privacy Policy us.

All data stored by mco99 is protected with 256-bit SSL encryption and kept on secure servers with strict access controls.

9

Responsible Gaming

MCO99 is committed to the well-being of its members. Our platform provides a range of tools to help members play responsibly:

  • Deposit limits: Set daily, weekly, or monthly deposit limits through your account settings.
  • Session reminder: Receive notifications after a playing session of your own chosen duration.
  • Temporary self-exclusion: Suspend access to your account for a duration of your choice.
  • Permanent self-exclusion: Contact our customer support team to permanently close your account if needed.

If you or someone you know is experiencing issues related to problem gambling, please visit the Responsible Gaming for further information and support resources.

MCO99 does not allow individuals under their own self-exclusion limit to open a new account to circumvent controls already in place. Any such attempt will result in the immediate closure of the account.
10

Liability Limits

MCO99 shall not be liable for any indirect, incidental, or consequential losses arising from the use of this platform, including but not limited to:

  • Service interruptions due to pre-announced system maintenance.
  • Losses arising from unauthorized access due to the user's own negligence.
  • Valid game or betting outcomes as determined by the rules of the respective game.
  • Data damage or loss resulting from circumstances beyond MCO99's reasonable control.

MCO99's maximum liability under any circumstances shall not exceed the total deposits made by the member in the 30 days preceding the claim.

11

Changes to These Terms

MCO99 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Members will be notified of significant changes via their registered email or in-platform notification at least 7 days before the changes take effect.

Continued use of the mco99 platform after the effective date of any changes constitutes your acceptance of the amended terms. If you do not agree with the changes made, you have the right to close your account and withdraw any valid balance before the new terms take effect.

12

Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the mco99 support team through the following channels:

  • Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom corner of the website and mobile app.
  • Email: [email protected] (response within 24 hours on business days).
  • FAQ: Visit the FAQ for answers to frequently asked questions.

Our team speaks Bahasa Malaysia and is ready to assist you with all account, payment, and platform-related matters.

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